Shortening New Hire Ramp and Reducing Turnover in the Telecommunications Industry
- Increase sales performance while maintaining existing customer base
- Increase average revenue per unit (ARPU)
- Reduce salesperson turnover
- Sales team totally product-focused—need skills to uncover a customer’s core business issues and transition to solution selling
- Long ramp for new hires (5-7 months)—need a way to accelerate employee orientation and help new hires to achieve quota in three months or less
- High turnover (89%)—need to increase new hire success rate and retention of top performers
The Solution
- Manager and executive sales coaching sessions
- Implementation of focused executive selling training
- Execution of a 12-week follow through program designed to ensure the transfer of training
- Sales Training Measurement
©Acclivus
