Step #2: Use the Training RAI™ Model to Ensure Alignment of Each Training Initiative and Learning Solution
Now that you have created your learning strategy based upon your company’s strategic direction or key pressures, you have the core information required to ensure that your training plans and budget are aligned with the business. The first step in the Training RAI™ Model is to determine Relevance for each proposed training initiative and learning solution within your learning plan.
Relevance
For business alignment to occur, each learning solution should be highly relevant to four key stakeholders (1) The Business, (2) Leadership (including your boss and his peers), (3) Your Target Audience, and (4) Your Target Audience’s Supervisors.
Without relevance at all 4 levels, your chance of success is low. In fact, you would probably be better off buying books on the subject for each participant – you’ll get similar low-value results for a lot less money. To avoid failure, use the matrix below for an easy way to ensure relevance and alignment with your key stakeholders.
- First, for each potential learning initiative or solution, plot the importance and urgency for each of the 4 stakeholders listed above based upon what you know now.
- Second, see what the chart tells you.
- Lastly, review and validate your chart with the key stakeholders and adjust, plan, and budget accordingly.
- While the initiative was very important to her and a group of new managers (the Target Audience), it became graphically clear that it was relatively unimportant to everyone else (see red boxes indicating stakeholder urgency and importance).
- This stakeholder distribution is a perfect example of why training budgets often get cut, ”once-important” workshops get cancelled, and why it is difficult to get people’s supervisors to support training that they previously “really wanted.”
- Based upon our discussion, the Training Director reviewed the chart with stakeholders and decided to take a different, less expensive,
and ultimately more effective approach.
While many experts continue to pontificate about focusing on training efficiency and delivery mediums to save money, we believe that one of the most effective and important ways to gain executive credibility while managing overall training costs is to cancel, postpone, or shrink all irrelevant learning expenditures. Before you worry about training inefficiencies, assessments, designs, follow-through, coaching, delivery mediums, administration, participant materials, support tools, and measurement, ask yourself and your key stakeholders: “How urgent and important is this initiative compared to your other priorities”
Now that you have identified the most relevant training initiatives and thereby created business alignment, it is time to get a sense of how much you should budget and invest in each initiative.