This leading high technology company was expanding into consulting services and looking to quickly augment their experienced technical consulting staff with experienced MBA's.
Problem & Objectives:
- Get new experienced technical consultants up to speed to add value on client projects as fast and efficiently as possible while having a sense of excitement to be working at the company
- Assess the technical skills that they have learned in the previous 6-8 weeks
- Know what it is like to work on a typical client project using common company technologies, frameworks, and resources so that new hires add value and do not make a significant mistake
- Understand how to effectively consult with customers, project team members, managers, and sponsors in typical project scenarios including, but not limited to scope creep, politics, working styles and personalities, technical, time, budget, and quality challenges, strategic decision making and team dynamics, feel what it is like to have success.
Results:
- 100% customer service
- 100% loyalty
- Decreased speed to ramp by 50%+ from months to weeks
Compelling & Interesting:
- Completely revamped lecture-based approaches of the past
- Required no SME prep time and incorporated company executives for performance tests
- Utilized real projects for simulation and case study
- Focused on intense “pressure testing"